No need to push customer over and over again

Chris_Cai

"I want to emphasize the delivery leading time, so I pushed the customer many times"


Email 1: Last week customer's reply:


Hi Kevin,


Of course, I just need the confirmation from the client, no reply yet.


Best regards,


This week's reply:


Email 2:


Hi Kevin,


Please do not ask this question over and over again,
I can assure thst you will be one of the first people in the world to know once there is an order.


When customer replied: do not ask this question over and over again, we should know that customer is impatient of your pushing order emails, besides, customer also asssured you are one of the first people to know the order status, so you 'd better slow down the pushing frequency, just waiting for their clients' confirmation.