After the promotion email, the customer from US replied:
"No, my go to sources are in India. Unfortunately, geopolitical world we live in. I will say they makes it extremely difficult to have long-term commitments with that country. Spot buying in a thing that happens time to time and is always needed"
"I got your email.
I will keep your company in mind for future as I said no I’m very happy with the people that we currently use but if we need to do anything else we could talk"
what's a spot buying:
A spot buy is the unplanned, one-time purchase of goods or services outside of the regular procurement process. It is typically made to address an urgent supply need that cannot be fulfilled through current contractors or suppliers. Typical situations where spot buying is required include sudden and unexpected spikes in product or service demand, a supply shortage or when a specific item is required at short notice. Spot buys involve purchasing goods or services from new, alternative suppliers on a case-by-case basis – even though these purchases may be more expensive than bulk or retainer contracts – due to urgency driving up demand, along with a lack of negotiation leverage.
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